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Usman Ali Support
Legal

Privacy Policy

This policy explains what information we collect through the website, Dashboard and LMS Learning Portal, why we use it and the choices available to you.

Last updated: 22 August 2026

Information we collect

  • Account details: name, email address, login credentials and contact number.
  • Enrollment details: Student ID (SID), course, batch and approval status.
  • Payment verification: payment references and payment proof shared with the official support team where required. We do not collect card or online-banking passwords.
  • Technical information: session cookies, IP address, browser/device information and security logs.

How we use information

We use this information to create and secure accounts, allocate SIDs, verify enrollment payments, assign batches, provide recording access, respond to support requests, prevent abuse and maintain service records.

Platform records

Our platform maintains the official record of SID identity, applications, student status, course or product access, payments and activity history. Historical records may also be retained where needed for continuity, support, accounting or legal obligations.

Third-party services

The site may load content or functionality from services such as Google, YouTube, Zoom and TradingView. Those providers may process technical data according to their own privacy policies. We only share information necessary to operate the relevant service or when required by law.

Cookies and security

Essential cookies keep users signed in and protect your Dashboard and LMS access. We apply reasonable technical and administrative safeguards, but no online system can guarantee absolute security. Never share your password, SID or dashboard access with another person.

Retention and your choices

We retain records for as long as needed to provide the service, maintain course and payment history, resolve disputes and meet legal obligations. You may request access, correction or deletion of eligible personal data; some records may need to be retained for security, accounting or legal reasons.

Contact us

For a privacy request, contact the official Usman Ali Support team through the available WhatsApp Support channel and identify the account concerned.